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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Inaccessible logs erro...
Microsoft Dynamics GP (Archived)

Inaccessible logs error with inherited GP Add-in

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Posted on by chadbruels 1,588

The source was not found, but some or all event logs could not be searched. Inaccessible logs: Security

I am getting this error from a GP add-in I have inherited. My searches online have pointed to either a missing even source key or to permissions. My confusions about this scenario are : 

  • A search of the code for the use of the EventLog class finds nothing 
  • The add-in works in a production environment, I am getting this error in a new GP 2015 test environment
    • When I compare the permissions on the regkey for the Security event log between the production terminal server and the test terminal server they are the same. Or should I be looking at the database server? 
      • SYSTEM
      • Administrators
      • EventLog
  • As a GP Add-in, what user does not have the proper permissions to the Security event log? I assume it would be the Windows account for whomever is running GP. 

Very uncertain where to go with this next. Your help is greatly appreciated.

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I have the same question (0)
  • steveendow Profile Picture
    steveendow 2,281 on at

    Hi Chad,

    See my blog post about this error:

    dynamicsgpland.blogspot.com/.../dynamics-gp-2015-econnect-error-source.html

    In my experience, the error seems to only happen once, then magically goes away.

    I haven't been able to figure out the exact cause, but my guess is that eConnect needs to create its own event log, and that causes the error the first time, but then works fine afterwards.

    If you repeatedly get the error, let me know.

    Steve

  • chadbruels Profile Picture
    chadbruels 1,588 on at

    I am receiving the error multiple times - across multiple transactions in a single test, across multiple test attempts, and across multiple days.

    screencast.com/.../xH0jxBzN

    I have tried adding my Windows account and the eConnect service account to the Event Log Readers group of the local machine.

  • Verified answer
    steveendow Profile Picture
    steveendow 2,281 on at

    Hi Chad,

    It's a long shot, but have you tried launching GP using Run As Administrator?

    Next step would be to try and temporarily add the eConnect service domain account to the Local Administrators group on the machine, to see if that makes any difference.

    Intriguing...

    Steve

  • chadbruels Profile Picture
    chadbruels 1,588 on at

    When GP was launched using Run As Administrator the error happened on the first transaction and then started creating normal eConnect errors for subsequent transactions. Also the error is not appearing any longer when launching GP normally.

  • steveendow Profile Picture
    steveendow 2,281 on at

    Excellent, thanks for the update.  Glad that worked.  I would have never thought that Run As Admin would cause that.

    Steve

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