Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Restricting Non-Queue ...
Microsoft Dynamics CRM (Archived)

Restricting Non-Queue Owner from deleting Queue Members

(0) ShareShare
ReportReport
Posted on by MaKeer

I am not able to set Security Role in a such a way that only Queue Owner should able to Delete Queue members (Users). 

I have set Write Permission on User level, but does not stop non queue owners from removing members (Users) from Queue.

If nothing works, I have to do it in Disassociate Plug-in message, but if there is simpler way of achieving it that would be really great.

*This post is locked for comments

  • MaKeer Profile Picture
    MaKeer on at
    RE: Restricting Non-Queue Owner from deleting Queue Members

    Setting Append and Append To permissions on Queue does not work.

  • Inogic Profile Picture
    Inogic 438 on at
    RE: Restricting Non-Queue Owner from deleting Queue Members

    You have to set the “Append” and “Append To” security permissions to the user security role for “Queue” entity with User Level, as shown in below screen.

    append.jpg

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Vahid Ghafarpour – Community Spotlight

We are excited to recognize Vahid Ghafarpour as our February 2025 Community…

Tip: Become a User Group leader!

Join the ranks of valued community UG leaders

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 292,516 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 231,321 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans