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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Restricting Non-Queue ...
Microsoft Dynamics CRM (Archived)

Restricting Non-Queue Owner from deleting Queue Members

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Posted on by MaKeer Microsoft Employee

I am not able to set Security Role in a such a way that only Queue Owner should able to Delete Queue members (Users). 

I have set Write Permission on User level, but does not stop non queue owners from removing members (Users) from Queue.

If nothing works, I have to do it in Disassociate Plug-in message, but if there is simpler way of achieving it that would be really great.

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I have the same question (0)
  • Inogic Profile Picture
    Inogic 766 on at

    You have to set the “Append” and “Append To” security permissions to the user security role for “Queue” entity with User Level, as shown in below screen.

    append.jpg

  • MaKeer Profile Picture
    MaKeer Microsoft Employee on at

    Setting Append and Append To permissions on Queue does not work.

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