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Error while Creating the record in the custom entity.

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While creating a new record in the custom entity I am getting below error.

"The requested record was not found or you do not have sufficient permissions to view it."

More info:-

Error code: 0x80040217Session Id: a0aee625-8ed2-42be-85a2-76d0d599e8c0Activity Id: 4cba0836-4408-4189-8d1d-44fc04af1887Time: Mon Jan 06 2020 13:25:39 GMT+0530 (India Standard Time)

I am the system admin of the env.

1602.Project-Error.PNG

Error Log File:-

at Microsoft.Crm.Extensibility.OrganizationSdkServiceInternal.CreateInternal(Entity entity, InvocationContext invocationContext, CallerOriginToken callerOriginToken, WebServiceType serviceType, Boolean checkAdminMode, Dictionary`2 optionalParameters)
at Microsoft.Crm.Extensibility.OData.CrmODataExecutionContext.CreateOrganizationResponse(Entity entity)
at Microsoft.Crm.Extensibility.OData.CrmODataServiceDataProvider.CreateEdmEntity(CrmODataExecutionContext context, String edmEntityName, EdmEntityObject entityObject, Boolean isUpsert)
at Microsoft.Crm.Extensibility.OData.EntityController.PostEntitySetImplementation(String& entitySetName, EdmEntityObject entityObject)
at Microsoft.PowerApps.CoreFramework.ActivityLoggerExtensions.Execute[TResult](ILogger logger, EventId eventId, ActivityType activityType, Func`1 func, IEnumerable`1 additionalCustomProperties)
at Microsoft.Xrm.Telemetry.XrmTelemetryExtensions.Execute[TResult](ILogger logger, XrmTelemetryActivityType activityType, Func`1 func)
at lambda_method(Closure , Object , Object[] )
at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ActionExecutor.<>c__DisplayClass10.<GetExecutor>b__9(Object instance, Object[] methodParameters)
at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ExecuteAsync(HttpControllerContext controllerContext, IDictionary`2 arguments, CancellationToken cancellationToken)
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Web.Http.Controllers.ApiControllerActionInvoker.<InvokeActionAsyncCore>d__0.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Web.Http.Controllers.ActionFilterResult.<ExecuteAsync>d__2.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Web.Http.Dispatcher.HttpControllerDispatcher.<SendAsync>d__1.MoveNext()
Activity Id: 4cba0836-4408-4189-8d1d-44fc04af1887

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Mohana Yadav 61,204 Super User 2026 Season 1 on at

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is it business central related or CRM related?

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Community Member on at

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CRM related.

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ashish12 3,079 on at

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Hi Naveen,

Are you running any WF or PlugIn on this entity?

If yes, then try after disabling it.

Also, if you are using Chrome try clearing temporary internet files. Maybe there's something in the cache

Thanks

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Pawar Pravin 5,237 on at

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Have you checked any plugin registered on create of the custom entity ?

Please disable it and try again.

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ba365guy 2,950 on at

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Hi

Following could be one of the reasons: (please try and confirm)

1. User creating this custom entity record doesn't have read privilege (through he has create privilege) OR

2. There is a flow triggering on the create of custom record and current user doesn't have proper flow (pr power apps) license OR

2.1. Flow quota has reached

3. A flow is getting triggered and it is running in to an error due t the data of the custom entity record (Or due to flow configuration)

3.1. A record is created via the flow and this has security privilege issue for current user.

Let me know if it works for you.

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ba365guy 2,950 on at

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Hi

Did it work for you?

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Community Member on at

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Thanks you all for your answers and reply.

I found the issue which is not allowing me to create the record. There is lookup field on the form which contains a default value. It seems dynamics is not able to reference that record. When I populate the field with different value it is allowing me to create the record.

Hope this help someone to resolve the issue.

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Lalit Singh 175 on at

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I am getting same error, cleared cache on chrome, disabled all plugins looks like no cache issue.

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