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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Free Trial End: Conten...
Service | Customer Service, Contact Center, Fie...
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Free Trial End: Content Saved?

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Posted on by Community member 2
Hi all, 
 
Does anyone know if a free trial in Guides will save your content to your account once the trial is over? I missed the deadline to purchase a license and am wondering if I would be able to recover the content I created during the trial if I did purchase a license.
 
Thank you.
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  • Verified answer
    Dengliang Li Profile Picture
    Dengliang Li Microsoft Employee on at
    Hi,
     
    Unfortunately, I'm afraid that's not possible.
     
    You will need to purchase a license before the end of the trial period, convert the trial environment to a production environment, and use the content migration tool to move the data to be kept.
     
    Within 7 days prior to the expiration of the trial environment, you can request a 30-day extension.
     
    The trial environment will be disabled and deleted after it expires.
     
    If my answer was helpful, please click Like, and if it solved your problem, please mark it as verified to help other community members find more.
    If you have further questions, please feel free to contact me .
     
    Best Regards,
    Dengliang Li
     
     
     
  • Dengliang Li Profile Picture
    Dengliang Li Microsoft Employee on at
    Hi,
     
    Has the issue been solved?
    Have there been any updates? Please feel free to ask me if you have any questions!
    If it has been resolved, can you mark the response as an answer?
     

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