web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Microsoft Dynamics CRM (Archived)

CRM 2013 SP1 Update Rollup 1 Post Upgrade Issue

(0) ShareShare
ReportReport
Posted on by 6,317

Hi All,

I was just wondering if someone else is facing a similar issue. We recently upgraded our client to CRM 2013 SP1 Update Rollup 1. 

Most system forms on the organisation are appearing as blank screen. some of the navigation like lead are showing an error has occured.

When we see the CRM trace, nothing is available.

Event viewer has a warning log for ASP.NET saying null reference.

Internet explorer profile shows

Unable to get property 'ClientVariables' of undefined or null reference

I sense this is an issue to do with some internal CRM script.

Has anyone else also experienced the same?

*This post is locked for comments

I have the same question (0)
  • Community Member Profile Picture
    on at

    Are you accessing CRM with OOB security role or Custom?

    I had the same issue after upgrading to CRM 2015.

    Campaign Entity form was blank if accessed with custom Security role which had not privileges on Sales module entities.
    We resolved it by giving read privileges for Product and Sales Literature Entity.

    Hopefully this helps to identify your problem.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

#1
SA-08121319-0 Profile Picture

SA-08121319-0 4

#1
Calum MacFarlane Profile Picture

Calum MacFarlane 4

#3
Alex Fun Wei Jie Profile Picture

Alex Fun Wei Jie 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans