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Customer experience | Sales, Customer Insights,...
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Real Time Marketing

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Posted on by 40

Hello All

I am trying to use RTM and noticed that Choice type fields are not available in any Personalization option which is strange.

Anyone else having the same issue or could provide a solution?

Thanks

Deepak

I have the same question (0)
  • Suggested answer
    Community Member Profile Picture
    on at

    Hi Deepak,

    This seems to be by-design, I can't do it either,Only fields of text type are displayed.

  • Suggested answer
    POJA85 Profile Picture
    175 on at

    You could maybe populate the text value from the chosen choice field into a ordinary text field with a business rule or flow and use that in your RTM journey.

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