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Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Real Time Marketing

Customer experience | Sales, Customer Insights,...

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Posted on by Deepak Agrawal

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Hello All

I am trying to use RTM and noticed that Choice type fields are not available in any Personalization option which is strange.

Anyone else having the same issue or could provide a solution?

Thanks

Deepak

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Hi Deepak,

This seems to be by-design, I can't do it either,Only fields of text type are displayed.

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POJA85 175 on at

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You could maybe populate the text value from the chosen choice field into a ordinary text field with a business rule or flow and use that in your RTM journey.

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