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Dynamics 365 Community / Forums / Microsoft Dynamics SL (Archived) / SL new module registra...
Microsoft Dynamics SL (Archived)

SL new module registration not loading

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Posted on by Lizd

I am adding the PO module to an existing SL 7.0 installation.  I received the  new serial # and License key from MS and successfully loaded them on the module tab in Administration/Registration and the UNLOCK box became selected (checked).  The PO module is also listed and Checked Active in the Modules Maintenance form. 

But I am unsure as to how to access and open the new module.  When I click PO Setup or PO Maint, I receive the following message:

"System Message 5004: Unable to execute F:\Program Files\Microsoft Dynamics\SL\Applications\PO\495000.exe 1. Windows CreateProcess() error 2

 I confirmed by double-clicking the Customer Tab that the install product type (47) matches the Product Type on the MS License key form.  Is there anything else I need to do to install this module?

Lizd

 

 

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  • Community Member Profile Picture
    Community Member on at

    Lizd,

    This message sounds like you did not install the PO programs.  Under your applications folder, see if you have a PO folder.  If you have the folder, are they any files?

  • Community Member Profile Picture
    Community Member on at

    Lizd - Do you remember what  your solution was to this issue? I now have the same issue, any ideas would be appreciated.

  • Lizd Profile Picture
    Lizd on at

    If I remember correctly, even though the Purchase Order module was listed as an option in the Administration/Registration page and I was allowed to load in the new license key, the PO module itself was not installed in the software application.  We had to install it from the software original installation disc and then load in the license key.

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