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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / How to cancel an issue...
Small and medium business | Business Central, N...
Answered

How to cancel an issued reminder

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Posted on by MortenP 5

Dear Community 

I'm using NAV 2015, and I have a question regarding reminders that I hope someone can answer :) 

How can I cancel an issued reminder? 

My problem is that if I delete the reminder, the customer who the reminders was about, will never appear again when I run "create reminders". I talked to an external consultat who told me, that once a reminder is issued, I cannot cancel it myself. Is this really true?

I hope somebody can be of assistance. 

Kind regards

Morten

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  • Verified answer
    Brian Wick Profile Picture
    Brian Wick Microsoft Employee on at

    Hello Morten,

    Yes, the consultant is correct for your version.  Cancelling issued reminders wasn't brought into the product until late last year (I believe).  This partner/individual has a demo of it (link below) for D365 BC, but that doesn't help you with NAV 2015.  You could talk to your development consultant on a potential modification.  Maybe the community will respond with some workarounds or tricks up their sleeves to get around this for your version.

    usedynamics.com/.../

    Sorry I don't have much to add.

    Thanks.

  • MortenP Profile Picture
    MortenP 5 on at

    Thank you for your answer Brian. Now i know for sure, which is nice. I'll try to work with this in mind and be very carefull before ever issuing any reminders.

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