How to cancel an issued reminder

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Posted on 23 Jun 2020 07:55:32 by MortenP

Dear Community

I'm using NAV 2015, and I have a question regarding reminders that I hope someone can answer :)

How can I cancel an issued reminder?

My problem is that if I delete the reminder, the customer who the reminders was about, will never appear again when I run "create reminders". I talked to an external consultat who told me, that once a reminder is issued, I cannot cancel it myself. Is this really true?

I hope somebody can be of assistance.

Kind regards

Morten

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MortenP 5 on 25 Jun 2020 at 05:59:34

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RE: How to cancel an issued reminder

Thank you for your answer Brian. Now i know for sure, which is nice. I'll try to work with this in mind and be very carefull before ever issuing any reminders.
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Brian Wick on 24 Jun 2020 at 14:05:32

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RE: How to cancel an issued reminder

Hello Morten,

Yes, the consultant is correct for your version. Cancelling issued reminders wasn't brought into the product until late last year (I believe). This partner/individual has a demo of it (link below) for D365 BC, but that doesn't help you with NAV 2015. You could talk to your development consultant on a potential modification. Maybe the community will respond with some workarounds or tricks up their sleeves to get around this for your version.

usedynamics.com/.../

Sorry I don't have much to add.

Thanks.