unidentified AR deposit

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Posted on by Alvaro Rodríguez Ochoa

2,395

Is there a way that we can enter a cash receipt with out knowing the customer wich it came from, and then assign it to the correct customer?

Some times we get some bank deposits from customers and it could take some time for us to identify from wich customer it came from, but our accounting dep. wants to enter it on the checkbook so that our check balance is correct, and then after it is identified "apply it" to the correct customer/invoice.

Is this possible?

Thanks in advance.

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Alvaro Rodríguez Ochoa 2,395 on at

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RE: unidentified AR deposit

Thaks Mark, will let know our accounting appartment on your work around.

Praveen, they check daily the online bank statement, and they want to enter it on GP as soon as it is shown there and then apply it to the correct customer.
Praveen Kumar RR 1,552 on at

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RE: unidentified AR deposit

Hi,

Can you please let us know, Which format you will get Bank Deposits (Excel Data or Bank Statement or any Applications?

Thanks,

Praveen
mavrick5au 2 on at

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RE: unidentified AR deposit

Hi Alvaro,

Our company has the same issue (we balance the accounts/cashbook daily). What we do (which isn't ideal but works) is to allocate the receipt to a default sundry debtor. Then, when we know who the actual customer is, we create a debit note on the sundry debtor to offset the payment and then a credit memo on the actual debtor to offset the invoice. Our sales reporting is done externally so raising the credit memo doesn't affect our sales figures.

Maybe in GP2016 there is a better solution, but we are still running on GP9 at the moment so that is the best solution we can come up with.

All the best,

Mark