web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / unidentified AR deposit
Microsoft Dynamics GP (Archived)

unidentified AR deposit

(0) ShareShare
ReportReport
Posted on by Alvaro Rodríguez Ochoa 2,395

Is there a way that we can enter a cash receipt with out knowing the customer wich it came from, and then assign it to the correct customer?

Some times we get some bank deposits from customers and it could take some time for us to identify from wich customer it came from, but our accounting dep. wants to enter it on the checkbook so that our check balance is correct, and then after it is identified "apply it" to the correct customer/invoice.

Is this possible?


Thanks in advance.

*This post is locked for comments

I have the same question (0)
  • mavrick5au Profile Picture
    mavrick5au 6 on at

    Hi Alvaro,

    Our company has the same issue (we balance the accounts/cashbook daily).  What we do (which isn't ideal but works) is to allocate the receipt to a default sundry debtor.  Then, when we know who the actual customer is, we create a debit note on the sundry debtor to offset the payment and then a credit memo on the actual debtor to offset the invoice.  Our sales reporting is done externally so raising the credit memo doesn't affect our sales figures.

    Maybe in GP2016 there is a better solution, but we are still running on GP9 at the moment so that is the best solution we can come up with.

    All the best,

    Mark

  • Praveen Kumar RR Profile Picture
    Praveen Kumar RR 1,552 on at

    Hi,

    Can you please let us know, Which format you will get Bank Deposits (Excel Data or Bank Statement or any Applications?

    Thanks,

    Praveen

  • Alvaro Rodríguez Ochoa Profile Picture
    Alvaro Rodríguez Ochoa 2,395 on at

    Thaks Mark, will let know our accounting appartment on your work around.

    Praveen, they check daily the online bank statement, and they want to enter it on GP as soon as it is shown there and then apply it to the correct customer.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics GP (Archived)

#1
mtabor Profile Picture

mtabor 1

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans