1,110
one of my client have an issue with cheque printing third time in this month (he is using gp for more then 8 years but issue comes in this month), dynamics GP prints duplicate vendor cheques when printed through a batch, all information on the cheques are same , only the cheque number changed. (same pay name, amount, amount in words, date but the cheque number are changed).
any idea, what is going wrong with cheques??
*This post is locked for comments
Khurram,
I do notice a space in both of the vendor ID's. Again, shouldn't cause a problem, but I have seen stranger things happen. Are you able to identify any other pattern, do all of the vendors that receive duplicate cheques have spaces in their ID's? Does the same information print on the remittances for both cheques? It appears as if the checks for the vendor are being reserved sequentially.
Heather
I have checked, vendors names are in upper case, and user can't do anything via sql, cuz he has no rights to access the sql. more I am attaching recent two cases screen shots of vendors and their cheques which printed duplicate.
Khurram,
I had a similar case years and years ago (version 5.0 I believe!) It ended up that the vendor records had been imported and the Vendor ID's had upper and lower case letters (whereas GP native only allows upper case in this field). So if the customer is able to identify any pattern - like vendor ID or invoices causing the problem - I would ask for screen shots to see if anything on them "looks funny". You may also know if they are importing anything or updating anything via SQL.
Heather
#1
Almas Mahfooz
3
User Group Leader
Share
Report
All responses (
Answers (
