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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Sales Ledger - Custome...
Microsoft Dynamics AX (Archived)

Sales Ledger - Customer - Terms of Payment - Due date

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Posted on by VENKAT6452 287

Hi there

We have customer who used to have 30 days of Terms of Payment and few invoices are pending for payment.

Now the terms of payment have changed to 60 days.  

My question: is it possible to change the due date of all the pending Invoices of that particular customer to show as 60 days?

Please advise.

Thanks

Venkat Vaddiraju

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I have the same question (0)
  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi Venkat Vaddiraju,

    I have not come across a situation where a change in the terms of payment is applied in a way that the existing open invoice due dates are changed. Those changes usually apply only for future sales.

    This is something that is typically specified in a company's 'general trade terms and conditions' and I would like to ask you to double check with the respective superiors whether this is really what they want. That is because extending the due date as you describe it will puts your company at a disadvantage for a trade that has already been closed several weeks/months ago and I wouldn't change that if I do not have to.

    Best regards,

    Ludwig

  • VENKAT6452 Profile Picture
    VENKAT6452 287 on at

    Thanks Ludwig

    This is the strange situation for me as well.  

    According to the Finance team and Account manager of the customer, earlier payment terms are wrong. They want new payment terms which I changed.  But the old invoices which are pending for payment according to old terms need to be changed, so they will not appear as pending when Finance department chase the payments.

    Regards

    Venkat

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi Venkat,

    It is quite easy changing the due date by modifying this field at the customer level in the transaction form.

    What I am wondering is whether this requires the issuance of a new invoice in your country?

    That is because some accounting bodies / government agencies consider the payment terms as a part of the invoice, which can only be corrected through issuing correction invoices. Probably you can clarify this with your accountants before changing the due date.

    Best regards,

    Ludwig

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