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Customer experience | Sales, Customer Insights,...
Answered

form hosting not working

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Posted on by 50

HI, I had a form hosted on a external website.

I insert the code but, on laoding the form, shows the error: 

"The event registration form does not have any events associated with it."

pastedimage1614188833341v1.png

This is the Event configuration:

pastedimage1614188959542v2.png

Thanks,

Jaime Sanchez

  • Clofly Profile Picture
    260 on at

    Hi Jaime,

    Make sure that the event is in live status and the script to embed is copied from Form hosting field.

    3660.d1.JPG

  • Verified answer
    JaimeSancezNorato Profile Picture
    50 on at

    Hi Clofy, everything you told me was correct.

    I found that the user deleted the hosting formpage and created a mew one manually.

    pastedimage1614261314675v1.png

    for some reason that new form was not properly associated with the event and that was the problem. I detached the form from the event, save it, re-associated the form and this created a new formpage with a working script.

    Greetings,

    JSN

  • Verified answer
    Clofly Profile Picture
    260 on at

    Hi JSN,

    It is glad that your issue has been solved.

    Cheers.

    Regards,

    Clofly

  • Verified answer
    cloflyMao Profile Picture
    25,210 on at

    Hi JSN,

    Please ignore this reply.

    Clofly 2 Mao is my backup account, there is issue with my main account in recent days, now the issue is fixed, this is just a simple reply from my main account.

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