Enable A/B testing in outbound marketing emails in CRM

(1) Share

Report

Posted on by Community member

/I want to conduct A/B tests via a marketing email in outbound marketing, but this button seems to have suddenly disappeared. Isn't this a standard functionality? How do I make this button visible again?/

I have the same question (0)

All responses (2)

Answers (0)

Leah Ju Microsoft Employee on at

Like (0)

Report

Hi Partner,

Suddenly disappear?

All users can't see the button anymore?

Since the trial version doesn't work with outbound marketing right now, I can't test it.

So, I suggest you follow the steps below to create a ticket for the Microsoft Support team for further assistance.
Get Help + Support - Dynamics | Microsoft Docs

Was this reply helpful? Yes No
IamHelen 38 on at

Like (0)

Report

Hi

Any update or response from MS on this yet?

Experience the same, the button in Outbound Marketing/Marketing Email is gone and previous sent A7B test does not show Insight for the test.

Also notised in Custome Journey a flip-button where A/B-tests should be activated. Never seen before today.

Was this reply helpful? Yes No