Hi All,
My role in my job has me limited to some aspects of Field Service. I am able to: Create new Work Orders, create and edit accounts, create and edit products, services and incident's. I do not have the permissions to: see the pricing, edit any billing, and other finance-related options.
I have noticed that I do not have permissions to close Work Orders, and recently found I cannot change the Work Order System Status from "Scheduled" to "Posted", or close the Work Order.
When I try to Post the Work Order, it comes up with this error:
We have tried changing permissions with Entities and Attributes, but nothing has changed.
Has anybody had this issue before? Or know which permissions to change for me to edit Work Orders?
(Below is the printed error):
ErrorCode: -2147158777
HexErrorCode: 0x8004f507
ErrorDetails:
ApiExceptionSourceKey: Plugin/Microsoft.Crm.ObjectModel.CustomBusinessEntityService
ApiStepKey: 59a1a01f-0927-e911-a835-000d3ae108a2
ApiDepthKey: 1
ApiActivityIdKey: 5096253b-578c-4452-bbc9-014e5a28927c
ApiPluginSolutionNameKey: System
ApiStepSolutionNameKey: System
ApiExceptionCategory: ClientError
ApiExceptionMessageName: AttributePermissionUpdateIsMissingDuringUpdate
ApiExceptionHttpStatusCode: 403
