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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Global Withholding tax...
Finance | Project Operations, Human Resources, ...
Suggested Answer

Global Withholding tax not calculated for customers using bill of exchange as method of payment

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Posted on by KPMG

Hello everyone ;

I would like to ask you if there is a way to solve the following problem ;

 

  • The withholding tax group and its calculation is activated on the customer record and on the line of the invoiced order :

 pastedimage1673533964232v4.png

pastedimage1673533977786v5.png

 

 

  • The withholding tax calculation works well for a payment via a customer payment journal :

pastedimage1673533992503v6.png

pastedimage1673534001503v7.png

 

  • The creation of a bill of exchange journal for the payment :

 pastedimage1673534110296v8.png

 

  • The activation of the button to calculate the withholding tax and the insertion of the group of withholding tax and that of the withholding tax of article :

 pastedimage1673534127198v9.png

 

  • Selection of the invoice via the function to settle the transactions :

 pastedimage1673534141322v10.png

 => The withholding tax is not calculated !!

 

  • The selection of the invoice via the payment proposal function :

 pastedimage1673534185023v11.png

pastedimage1673534193465v12.png

 => The withholding tax amount is deducted, but the accounting entry for the withholding tax deduction is not generated !!

Thank you in advance for your help.

  • Suggested answer
    SouravDam Profile Picture
    SouravDam 11,732 on at

    Hi Slim SAIDI,

    Looks like this is a gap!

    Months ago, there was an issue I reported where customer withholding tax record was not appearing in 'Posted Withholding Tax' report which Microsoft fixed in version 10.0.30

    Better you can create a ticket to Microsoft so that they can look into it.

    Regards,
    Sourav

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