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D365FO on-premise version 10.0.33 cannot open workflow editor

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Posted on by Sumit Mejan

After I updated from 10.0.29 to 10.0.33 I couldn't open workflow editor system return internal server error. Where can I check this error?

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Hana Xue Microsoft Employee on at

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Hi,
This error can be caused by many uncertain reasons, maybe you can try to check the following points:

Use the Microsoft Edge browser (on supported versions of Microsoft Windows)

adding your own user account (the one which you use to log in to the workflow module) as system administrator to the environment.

Try to open a CMD.exe and run "rundll32 dfshim CleanOnlineAppCache". For more details,you can check https://organicax.com/2016/10/19/working-with-the-workflow-editor-download-in-ax7/

When running under Active Directory Federation Services (AD FS) in an upgraded environment, the workflow editor may have trouble starting. If it does, make sure that the URL "https://dynamicsaxworkfloweditor/" is added to the property Microsoft Dynamics 365 for Operations On-premises - Workflow - Native application in the ADFS settings.

Best Regards,
Hana

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Sumit Mejan 53 on at

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Hi Hana

Thanks for answer. I can open at version 10.0.29 and 10.0.32 but can't open workflow editor after update to 10.0.33.
System return internal server error.

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Frank Hamelly | MVP... 46,625 Moderator on at

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I would open a Microsoft support ticket.

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Hana Xue Microsoft Employee on at

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Hi,

Since there are many reasons for this error, it is difficult to locate. So, I also recommend that you open a ticket with Microsoft for more specific support.

Best Regards,

Hana

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AamirHanif 71 on at

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Hi,

Did you manage to solve this issue? I am having the exact problem.

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