Font size problem

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Hello,

Recently when I open AX 2012 R3 the fonts are incredibly large:

When I click on something on the right panel (for example Users) the right panel gets the right format, but the left panel has still very large fonts.

I have recently installed Windows 10, but a colleague of mine has the same problem on Windows 7, and not all people with Windows 10 have this problem.

Thanks a lot in advance for any suggestion.

Agostino

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Community Member on at

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Have you tried altering the font size in Windows 10:

Settings > System > Display > Change the size of text, apps and other items

You can adjust the size there.

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This answers my question, but other elements outside AX become too small. So it must be a bug of Windows 10. Thank you.

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Guy Terry 28,924 Moderator on at

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Hi Agostino,

I did some investigation on this once (although not on Windows 10):

guyterry.wordpress.com/.../wrong-font-size-on-r3-demo-virtual-machine

However, the short answer seems to be to tick 'Disable display scaling on high dpi settings' on the windows shortcut that you use to open the AX client. To do this, right-click the application’s shortcut and then click Properties. On the Compatibility tab, select Disable Display Scaling On High DPI Settings, and then click OK.

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Hi Guy,

Thank you, if check "display scaling on high dpi settings" it reduces the size of the fonts, but the icons on the left bottom side of the window become so small that they are unreadable.

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Guy Terry 28,924 Moderator on at

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It's not a Windows 10 bug; AX 2012 R3 only 'supports' the font size that you get by moving the slider in Steffen's screenshot all the way to the left.

What resolution are you running on your monitor?

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Community Member on at

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My resolution is 2880x1620. I connect to AX that is in an Azure VM via RDP.

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dekaasboer 1,530 on at

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Thanks Guy Terry. Even op PC's with normal resolution and no special scaling the font sizes would sometimes shift a little or become somewhat blurry. This fixed that allso!

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RE: Guy Terry's post:

"However, the short answer seems to be to tick 'Disable display scaling on high dpi settings' on the windows shortcut that you use to open the AX client. To do this, right-click the application’s shortcut and then click Properties. On the Compatibility tab, select Disable Display Scaling On High DPI Settings, and then click OK."

Anyone know how to implement this in a RemoteApp environment? Can the Compatibility setting be made for all users on the RD server?

Thanks,

Russell

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This issue is because automatic font scaling (your windows 10 has more than 100% font sizing for hi-res screen, and use RDP to connect to AX Client) here how to fix it.

1.- In your RDP connection close any AX client

2.-Right click on the AX icon properties

GOTO compatibility TAB

Check the "Disable display scaling on high DPI settings"

3.- Press OK and you are DONE!

If works for you ---a thank you is welcome

Jorge Garcia

Dynamics consultant
georgegar@gmail.com

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