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How to read Work creation history log

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Posted on by Ett

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Hi guys,

We have a load with this item and quantity. However the whole load cannot release to WH, and asked to check work creation history log.

Just get this item as an example, i found it is quite weird. To be honest, I dont know how to read this table to understand where the error comes.

Could you please advise me?

Many thanks

Ett

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André Arnaud de Cal... 305,150 Super User 2026 Season 1 on at

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Hi Ett,

This is indeed a bit hard to understand. It could be related to non-matching queries, settings for allowing or not of mixed license plates, unit conversions etc. You showed a lot of errors. The first error is related to a location directive. Is there e.g. a restriction on the unit? So, you have to verify the settings with the details of the work which failed.

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Ludwig Reinhard Microsoft Employee on at

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Hello Ett,

Where does your second screenprint come from?

Best regards,

Ludwig

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André Arnaud de Cal... 305,150 Super User 2026 Season 1 on at

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The second screen is the work creation history log.

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Ett 545 on at

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Hi Andre,

Now we found that 1 item got issue and cannot reserve.

What should I start to check, please advise me. I have check UOM, stock onhand are fine

Many thanks

Ett

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Ett 545 on at

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Hi Andre,

For The restriction on unit mentioned, how and where I can check if we have any restriction.

Many thanks

Ett

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Austin Shen Microsoft Employee on at

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Hi ETT,

You may have a work creation number for your releasing to warehouse to process, filter the work creation history with that number and your item number, then you could go through the history line by line. Generally saying, the system would fetch one work template for the work, after that it would loop all location directives and check if one pick/put location could be get. For pick location directive, on-hand info, action strategy, action query etc. would be checked and the check result would be showed in the work creation history form. Similar for put location directive. Based on the work creation history log, you could check if the failure would be from on-hand shortage, missing settings etc.

Hope it would help you a bit. Please let me know if you need further clarification. Thank you.

Best Regards,

Austin Shen

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