Changing TimeZone of System User - or changing owner of Work Order > Create Invoice

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Posted on by graflunds

We work in Eastern Standard Time, and have people working in CRM 24/7. When a Work Order is Closed - Posted and the Invoice is generated, the created by user is the SYSTEM user. Say the Invoice is created on 1/24/2023 at 8:57 PM.

The msdyn_invoicedate field gets populated as 1/25/2023 1:57 PM. This happened last night.

We process these invoices at 11:30 PM at night, and these should get processed but are missed because the timestamp is not converted to Eastern Time when its created.

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Naveen Ganeshe 3,397 User Group Leader on at

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Hi graflunds,

I believe the changing system user's timezone should do the job. It will convert the UTC time to user's timezone

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