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Changing TimeZone of System User - or changing owner of Work Order > Create Invoice

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We work in Eastern Standard Time, and have people working in CRM 24/7.  When a Work Order is Closed - Posted and the Invoice is generated, the created by user is the SYSTEM user.  Say the Invoice is created on 1/24/2023 at 8:57 PM.  

The msdyn_invoicedate field gets populated as 1/25/2023 1:57 PM.  This happened last night.

We process these invoices at 11:30 PM at night, and these should get processed but are missed because the timestamp is not converted to Eastern Time when its created. 

  • Naveen Ganeshe Profile Picture
    Naveen Ganeshe 3,393 User Group Leader on at
    RE: Changing TimeZone of System User - or changing owner of Work Order > Create Invoice

    Hi graflunds,

    I believe the changing system user's timezone should do the job. It will convert the UTC time to user's timezone

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