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Customer experience | Sales, Customer Insights,...
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Problem with a solution import dependency

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The dependent component EntityRelationship (Id=msdyn_product_knowledgearticle) does not exist.  Failure trying to associate it with SystemForm (Id=a640be62-63f6-4027-90d7-48c014a7c6f3) as a dependency. Missing dependency lookup type = PrimaryNameLookup.

I found this documentation for the error code: "There was an error calculating dependencies for this component. Missing component id : [GUID]" error occurs when importing a solution into Dynamics 365 (microsoft.com)

However, as you can see, the dependent component id is NOT a GUID.  Searching the solution.XML does NOT find the string "msdyn_product_knowledgearticle" anywhere.  It is an N-N relationship from some managed solution provided by microsoft.  Of the 3 resolutions given in the document

  1. I've tried a small solution with just the Product, Knoledge article and the relationship.  It won't take.
  2. The missing relationship is already in the larger solution.
  3. The larger solution does not present me with the option of removing components 

Something tells me this is an unusual situation -- perhaps that microsoft support has been looking at it for 2 days.

Has anyone ever see this -- or this pattern -- before?  Is there any way to determine the managed solution origin of the relationship?

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  • Suggested answer
    Nicholas Wanberg Profile Picture
    2 on at
    As I understand it, the primarynamelookup error means the table isn't missing, just a row on it. In my experience, it happens with cases where an object of the type that's recorded on that table isn't included in the solution but should be, yet it isn't registering correctly as a dependency for other checks, so it's not getting caught until later. In that's the case here, your knowledge article table exists in the target environment, but the knowledge article itself does not and should be included in the solution. 

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