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Blank dialog when launching flow from Dynamics 365 on ipad

Posted on by 3,962

We have a flow that we launch from the Work Order entity in Dynamics 365 Field Service through the MoreFlow menu. On desktop, a dialog appears informing the user of what data connections are being used, requiring the user to click to continue. On iPad, however, the dialog appears blank and the user cannot continue. This is in the Field Service (Dynamics 365) mobile app from the Microsoft Store. Any idea how I can get past this issue so we can run this flow on mobile?

 

Here's the dialog on desktop:

runflow1.png

 

And on mobile:

runflow2.png

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