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Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / I have no custom scrip...
Microsoft Dynamics 365 | Integration, Dataverse...
Suggested Answer

I have no custom script, Getting Script error

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Posted on by Community Member

I am new to dynamics 365, and am doing a project and I keep getting this error 

One of the scripts for this record has caused an error. For more details, download the log file.

And This is the log file

UserSettings.prototype.onLoadSetValue@sulehealth1010.crm.dynamics.com/.../msdyn_userSettings.js
@sulehealth1010.crm.dynamics.com/.../ClientApiWrapper.aspx line 160 > eval:1:45
RunHandlerInternal@sulehealth1010.crm.dynamics.com/.../ClientApiWrapper.aspx
RunHandlers@sulehealth1010.crm.dynamics.com/.../ClientApiWrapper.aspx
OnScriptTagLoaded@sulehealth1010.crm.dynamics.com/.../ClientApiWrapper.aspx
AppendScriptTag/scriptTag.onload/<@https://sulehealth1010.crm.dynamics.com/form/ClientApiWrapper.aspx?ver=1727124286:244:18

I don't know what the error is so can anyone help pls?

I have the same question (0)
  • Suggested answer
    AJ-22040756-0 Profile Picture
    AJ-22040756-0 on at

    HI Partner

    IT seems that there's an onload script on the form which might be causing this error, check if any OOB/custom onload script is present for the form

    You can check for onload script by navigating to settings -> customization -> customize the system -> Expand the entity -> select the form and click on form properties.

  • Community Member Profile Picture
    Community Member on at

    Hi there, I did as you have said and i have removed the msdyn_usersettings.js. And the error is gone. thank you so much. but one more thing since am only a student I don't know if removing it will cause any problems?

  • Suggested answer
    Adrian Begovich Profile Picture
    Adrian Begovich 1,027 Moderator on at

    Hi Sule,

    I do not recommend removing the msdyn_usersettings.js JavaScript file. It is better to debug the JavaScript to find the actual cause of the issue.

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