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Suggested answer

Allow manual switch to offline before sign in

Posted on by 228

Looking around online i see where enabling manual switch offline in the offline profiles should make a "database connection status" button to work offline appear in the settings page, prior to sign in. I have enabled the option, and i can switch online/offline when i an logged into the MPOS... but i want the button to appear like in my attachment... Problem is, in my MPOS, that section does not appear in settings... It goes About..Session Information....

Do I need to customize the layout or something to make that appear?

snap_2D00_2019_2D00_12_2D00_19_2D00_at_2D00_12.10.13.png

  • ToddB Profile Picture
    ToddB on at
    RE: Allow manual switch to offline before sign in

    Hi Jeffrey,

    If you are not seeing the Work Offline button that you are seeing in the above, please open a support incident with Microsoft for assistance.

    On my VM, this is showing as you indicated:

    pastedimage1633634849885v3.png

  • JeffreyPW Profile Picture
    JeffreyPW 228 on at
    RE: Allow manual switch to offline before sign in

    Nope, no change. I've created tons of shifts, logged in, out, updated the MPOS package, reset and activated other registers, etc... This option has never appeared in the settings menu pre-login, ever.

  • ToddB Profile Picture
    ToddB on at
    RE: Allow manual switch to offline before sign in

    Hi Jeffrey,

    Can you try to Logon in online mode, create a new shift, and then Logoff to see if that option then appears?

    At the Settings page, click "Work offline":

  • JeffreyPW Profile Picture
    JeffreyPW 228 on at
    RE: Allow manual switch to offline before sign in

    Definitely not the issue. I just activated a register today for some other testing, latest version of MPOS with Offline, and still that box does NOT appear.

    3225.Capture.PNG

    tempsnip.png

  • Suggested answer
    OriolMachin Profile Picture
    OriolMachin on at
    RE: Allow manual switch to offline before sign in

    Hey Jeffrey,

    Once configuring the setting in your Offline profile, Allow manual switch to offline before sign in = Yes

    pastedimage1623461265539v1.png

    Run a 1095 Job.

    Once the 1095 job applies, Please preform an application reset on the MPOS.

    Once you reactivate the MPOS, you should see the option in your settings.

    Best Regards,

    Oriol Machin

    Support Engineer / Microsoft Dynamics 365 Commerce

    North America Customer Services and Support

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