Have a user that changed their name. Since then we are receiving an error when we attempt to manage the user. Anyone see this before? If so how can we correct this? We have tried different browsers.
Settings > Security > user
Select the user then we see this
Try this action again. If the problem continues, check the Microsoft Dynamics 365 Community for solutions or contact your organization's Microsoft Dynamics 365 Administrator. Finally, you can contact Microsoft Support.
System.ServiceModel.FaultException`1[Microsoft.Xrm.Sdk.OrganizationServiceFault]: System.Web.HttpUnhandledException: Exception of type 'System.Web.HttpUnhandledException' was thrown. ---> System.NullReferenceException: Object reference not set to an instance of an object.
at Microsoft.Crm.Application.Components.Sdk.InlineEditControls.Web.LookupControl.Render(HtmlTextWriter writer) +0x18d
at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +0x22
at Microsoft.Crm.Application.Components.UI.CrmUIControlBase.RenderControl(HtmlTextWriter writer) +0x6
at Microsoft.Crm.Application.Forms.FormCell.RenderContentForRead(HtmlTextWriter output, String containerTag) +0x366
at Microsoft.Crm.Application.Forms.FormCell.RenderForRead(HtmlTextWriter output) +0x2c
at Microsoft.Crm.Application.Forms.FormCell.Render(HtmlTextWriter output) +0x4a
at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +0x22
at Microsoft.Crm.Application.Components.UI.CrmUIControlBase.RenderControl(HtmlTextWriter writer... (Fault Detail is equal to Exception details:
ErrorCode: 0x80040216
Message: System.Web.HttpUnhandledException: Exception of type 'System.Web.HttpUnhandledException' was thrown. ---> System.NullReferenceException: Object reference not set to an instance of an object.
at Microsoft.Crm.Application.Components.Sdk.InlineEditControls.Web.LookupControl.Render(HtmlTextWriter writer) +0x18d
at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +0x22
at Microsoft.Crm.Application.Components.UI.CrmUIControlBase.RenderControl(HtmlTextWriter writer) +0x6
at Microsoft.Crm.Application.Forms.FormCell.RenderContentForRead(HtmlTextWriter output, String containerTag) +0x366
at Microsoft.Crm.Application.Forms.FormCell.RenderForRead(HtmlTextWriter output) +0x2c
at Microsoft.Crm.Application.Forms.FormCell.Render(HtmlTextWriter output) +0x4a
at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +0x22
at Microsoft.Crm.Application.Components.UI...).