Notifications
Announcements
We are working on transitioning from the legacy web client to the unified interface. We found a problem when trying to add a file to an email. The button in section above the form returns an error. We also have a section on the form where all the attachments are. This section has its own button to add more attachments and this button does work correctly. In the old web client both buttons work fine. See the screenshots below.
The downloaded log file contains the following:
TypeError: Cannot read property 'getParentForm' of null at Function.AddAttachment.addAttachmentInternal (nhabv.crm4.dynamics.com/.../ActivityMimeAttachment.js:1388:42) at Function.AddAttachment.openAddAttachmentDialogFormCommand (nhabv.crm4.dynamics.com/.../ActivityMimeAttachment.js:1378:27) at Function.a.openAddAttachmentDialogFormCommand (nhabv.crm4.dynamics.com/.../ContextualEmail_main_system_library.js:1:1865) at t.openAddAttachmentDialogFormCommand (nhabv.crm4.dynamics.com/.../ContextualEmail_main_system_library.js:1:1252) at il.executeFunction (nhabv.crm4.dynamics.com/.../app.js at il.execute (nhabv.crm4.dynamics.com/.../app.js at nhabv.crm4.dynamics.com/.../3.js at i (nhabv.crm4.dynamics.com/.../app.js at nhabv.crm4.dynamics.com/.../3.js at Array.forEach (<anonymous>)
Any ideas on how to solve this problem?
Hi,
I'm not sure the experience should be the same in Unified Interface.If you haven't already, I advise that you enable this new feature to manage email attachments from the 2020 Release Wave 2:
https://docs.microsoft.com/en-us/dynamics365-release-plan/2020wave2/sales/dynamics365-sales/be-more-productive-added-features-enhanced-email-experience
Henry
Thanks for the reply, we haven't enabled that update yet.
Hopefully it solves this problem when we do update.
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
As AI tools become more common, we’re introducing a Responsible AI Use…
We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…
These are the community rock stars!
Stay up to date on forum activity by subscribing.
iampranjal 76
André Arnaud de Cal... 53 Super User 2025 Season 2
BillurSamdancioglu 40 Most Valuable Professional
