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We are working on transitioning from the legacy web client to the unified interface. We found a problem when trying to add a file to an email. The button in section above the form returns an error. We also have a section on the form where all the attachments are. This section has its own button to add more attachments and this button does work correctly. In the old web client both buttons work fine. See the screenshots below.
The downloaded log file contains the following:
TypeError: Cannot read property 'getParentForm' of null at Function.AddAttachment.addAttachmentInternal (nhabv.crm4.dynamics.com/.../ActivityMimeAttachment.js:1388:42) at Function.AddAttachment.openAddAttachmentDialogFormCommand (nhabv.crm4.dynamics.com/.../ActivityMimeAttachment.js:1378:27) at Function.a.openAddAttachmentDialogFormCommand (nhabv.crm4.dynamics.com/.../ContextualEmail_main_system_library.js:1:1865) at t.openAddAttachmentDialogFormCommand (nhabv.crm4.dynamics.com/.../ContextualEmail_main_system_library.js:1:1252) at il.executeFunction (nhabv.crm4.dynamics.com/.../app.js at il.execute (nhabv.crm4.dynamics.com/.../app.js at nhabv.crm4.dynamics.com/.../3.js at i (nhabv.crm4.dynamics.com/.../app.js at nhabv.crm4.dynamics.com/.../3.js at Array.forEach (<anonymous>)
Any ideas on how to solve this problem?
Hi,
I'm not sure the experience should be the same in Unified Interface.If you haven't already, I advise that you enable this new feature to manage email attachments from the 2020 Release Wave 2:
https://docs.microsoft.com/en-us/dynamics365-release-plan/2020wave2/sales/dynamics365-sales/be-more-productive-added-features-enhanced-email-experience
Henry
Thanks for the reply, we haven't enabled that update yet.
Hopefully it solves this problem when we do update.
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