I'm wondering if anyone can help, it may be simple, so apologies in advance if really simple.
Issue:
On Account record, I have created the following fields;
Team A Complete (Yes/No option)
Team B Complete (Yes/No option)
Team C Complete (Yes/No option)
Last Verification Date (Date field)
Next Verification Date (Date field)
When "Next Verification Date" is initially populated for example 31/8/2017, it kickoffs a Workflow that timeouts until 1 month prior (31/7/2017) and will send an email to the team to chase up (ie if Team A Check = No, email goes to Team A & B to chase up. If Team A & B = Yes, email goes to Team C to chase up).
Once all teams are ticked, system resets Team A, B, C values and updates "Last Verification Date" with the execute date and "Next Verification Date" increases by 2 years.
Hope that makes sense?
The problem I'm having is stopping the original workflow if a) Verification Date is amended manually b) Verification process is completed.
How do you stop the workflow that is on timer?
Here is an example of workflow. Fires on change to "Next Verification Date".
