Skip to main content

Notifications

Customer experience | Sales, Customer Insights,...
Unanswered

how to integrate Microsoft team with D365 for call

(0) ShareShare
ReportReport
Posted on by 365

hi I want Microsoft Team integration whenever the user clicks on the phone symbol in lead form or any other form then the call should be connected with the Microsoft team, not with skype for business

  • RE: how to integrate Microsoft team with D365 for call

    Hello, I suggest you to check this link, it shows step by step how to install and then how to set up Microsoft Teams integration. docs.microsoft.com/.../teams-install-app

    I hope it helps.

    Thanks!

    Community Support Team - Esteban

    If this Post helps, then please consider Accept as solution to help the other members find it more quickly.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Announcing Category Subscriptions!

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Verified Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,359 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,370 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans