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Customer experience | Sales, Customer Insights,...

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how to integrate Microsoft team with D365 for call

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Posted on by unbeatable

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hi I want Microsoft Team integration whenever the user clicks on the phone symbol in lead form or any other form then the call should be connected with the Microsoft team, not with skype for business

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Esteban Coto Alfaro Microsoft Employee on at

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Hello, I suggest you to check this link, it shows step by step how to install and then how to set up Microsoft Teams integration. docs.microsoft.com/.../teams-install-app

I hope it helps.

Thanks!

Community Support Team - Esteban

If this Post helps, then please consider Accept as solution to help the other members find it more quickly.

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