How To Invoice Quantity Cancelled Item(s)

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Posted on by Kemar Golding

I am in health care and we do distributions of pharmacuticals to our pharmacies and hospitals. We have a WMS environment that sits ontop of MS GP 2016. Every order that gets picked and shipped out of the WMS, there's is a corresponding operations core that allows both WMS and GP to coresponding so as to keep the quantities balanced.

There is an instance where 120 of an Item A was shipped out of the WMS and only 4 was Invoiced in GP there by cancelling 116. Now the customers go all 120 as that's what the WMS shipped out. What is this best way to Invoice out the 116 from GP seeing that an invoice was already created for the 4 and is now in the historical records. Can this even be done to invoice out only that particular item ? What implications can this have for financial records having multiple invoices for that same order ?

I hope I explaind that clearly.

Best Regards,

Kemar Golding

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Tim Wappat 5,715 on at

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So you track inventory both in GP and the WMS?

If you do, then can't you simply raise another invoice against that customer for the extra 116, then posting that invoice will correct your GP stock? -however not being the one who wrote your integration between WMS and GP, I don't know if that link would try and adjust another 116 out of your WMS, which you don't want as they are already despatched...

Alternatively return the 4 as a credit in GP and create a new invoice for the whole 120. -not knowing your integration I don't know if if this would mess up the link between your WMS and GP

You have a bespoke system going on, so it is difficult to give advice.

Tim.

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