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Finance | Project Operations, Human Resources, ...
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Package deployment error in UAT environment

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Posted on by 843

Hello,

A few days ago, I imported a database from the goldenconfig environment on UAT. Everything ran successfully. Followed all the steps according to this instruction:

https://learn.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/database/dbmovement-scenario-goldenconfig

Now, unfortunately, I cannot deploy the package. I 'm getting the following error:

Caught unexpected exception:
System.Data.SqlClient.SqlException (0x80131904): Database 'db_d365opsprod_XYZ' on server 'spartan-srv-emea-d365opsprod-XYZ' is not currently available. Please retry the connection later. If the problem persists, contact customer support, and provide them the session tracing ID of 'XYZ'.
at System.Data.SqlClient.SqlInternalConnectionTds...

The problem has been occurring for several days, so it is not a temporary restriction of access to the server.
Could the cause be the different version of the UAT environment and the build on which the deployment package is prepared?

Does anyone have any idea how to solve this problem?
Thank you.

I have the same question (0)
  • Suggested answer
    DAnny3211 Profile Picture
    11,407 Super User 2026 Season 1 on at

    hi

    it's possible that the issue you are experiencing is related to the difference in versions between your UAT environment and the build on which the deployment package was prepared. This can cause compatibility issues and lead to errors during the deployment process.

    To resolve this issue, you may need to check the compatibility between the versions of the two environments and the deployment package. You can do this by checking the release notes for both environments and comparing them with the version of the deployment package you are trying to deploy.

    Additionally, you may want to try re-importing the database from the goldenconfig environment, making sure that all steps are followed correctly, and then try deploying the package again.

    If the issue persists, you can try contacting Microsoft support for further assistance. They can help you identify the root cause of the issue and provide guidance on how to resolve it.

    DAniele

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