Dynamics 365 App for Outlook reauthenticates everytime it is loaded

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Posted on by Likhitha Nidimusali

Hello everyone,

I have an issue with the Dynamics 365 App for Outlook. The issue is that the Dynamics App reauthenticates whenever it's loaded, instead of storing a token or something similar in the background. The same issue is occuring when I try to load appointments in the Outlook. Can anyone know what would be the problem. Please help me out with this issue.

Thanks in advance

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Sanjaya Prakash Pra... 2,745 User Group Leader on at

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are you on trial version? if so check the subscription if it is expired. If not delete all cookies and try reloading the app.

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Likhitha Nidimusali 10 on at

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Hai Sanjaya,

I am not on trial version. I tried deleting cookies and clearing cache in IE browser and reloaded the app. But still the issue remains same.

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