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Microsoft Dynamics 365 | Integration, Dataverse...
Answered

Case Creation Trend Chart - More than 5 days?

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Posted on by 15

I am looking to create a chart of Case Creation Trends from my active cases.

The standard/pre-loaded chart only returns the trend for the last 6 days. How can I create the chart so it returns more than 5 days worth of trend? 

pastedimage1664195798276v2.png

pastedimage1664195808875v3.png

I have the same question (0)
  • Verified answer
    Community Member Profile Picture
    on at

    Hi avsrbs,

    In fact, it returns the last 7 days by default.

    If you select 'day' after date field in the Horizontal ( Category ) Axis Labels, it will show last seven days, which is by-design.

    pastedimage1664245368746v1.png

    You can try to export the chart, you will see <condition attribute="createdon" operator="last-seven-days"/> filter:

    pastedimage1664245571886v2.png

    If you want to show more days, you need export the chart and customize filter with value you need, then import it again.

    And  you can try to use AdvancedChartEditor tool, which can help you update it easily:

    https://www.xrmtoolbox.com/plugins/ITLec.CRMChartGuy.XRMToolBox.AdvancedChartEditor/ 

    Steps:

    (1)Download Xrmtoolbox tool and Connect to correct environment.

    pastedimage1664249250718v7.png

    (2)Open tool library, search AdvancedChartEditor tool and install it.

    pastedimage1664249378609v8.png

    pastedimage1664249429796v10.png

    (3)Open the tool and set as following screenshot:

    pastedimage1664249158433v6.png

    (4)Find <Filter> tag, using <condition attribute="createdon" operator="last-x-days" value="81"/> replace original (value based on your needs)

    pastedimage1664248987878v5.png

    (5)Click 'Save&Publish'

    (6)Result:

    pastedimage1664248472440v3.png

  • avsrbs Profile Picture
    15 on at

    Works great - Thank you for the help!

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