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Dynamics 365 Community / Forums / Microsoft Dynamics RMS (Archived) / Accounting to Microsof...
Microsoft Dynamics RMS (Archived)

Accounting to Microsoft POS Synchronization error

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Posted on by Community Member

We are running Microsoft POS and have Accounting integration setup. Everything was working fine till our POs stopped synching.  We went to look at the issue in the synchronization and now receive a null exception error.  POS is working fine and Accounting is working fine, but now the synchronization is gone and I can't get it back at all.  Any advice or suggestions?

 

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  • rumtah zumada Profile Picture
    rumtah zumada 5 on at

    My friend got sick of MS POS after a while and went with Cash Register Express at www.internationalpointofsale.com . they have an accounting interface to quickbooks.

  • gottwins2005 Profile Picture
    gottwins2005 40 on at

    Did you ever get to the bottom of this! We are getting the same message!

  • Community Member Profile Picture
    Community Member on at

    No we did not.  I still have a ticket open with Microsoft to resolve it.

    Turns out the issue for me is that the synchronization lost the fact that it was synchronized with my Accounting and tried insert items that already existed when synching between the two.  Fortunately, this occurred close to the end of the year so we wound up closing out our year by manually updating Accounting and starting over from scratch for 2009.  We will hopefully one day go back and put in the legacy data or MS will report back that they have a fix. 

  • gottwins2005 Profile Picture
    gottwins2005 40 on at

    Thanks for the info. Are you using Dynamics POS and Accounting? Just out of curiousity - did you upgrade to Accounting 2009?

    Sounds like our situation. Items stopped synching and then we could not even integrate the two programs we started getting the error message you were getting.

    So did you start a whole new database in Dynamics and Accounting? Just wondering how we are going to do this. What a nightmare! I cant even imagine starting over.

    Any help on how you actaully started over would be great!

    Thanks

    Lauren

  • Community Member Profile Picture
    Community Member on at

    From all of my digging, I found that the POS side is fine.  The Accounting side is what gets confused and I never figured out how to fix it.  What we did to get around the issue is to create a new database in Accounting 2008 and starting a new integration.  We then go back to our old database for old reporting/tax/etc information.  It's not a great solution, but it works. 

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