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Production transitioned to Unified Interface

Posted on by 1,120

Microsoft recently transitioned our Production to Unified Interface.

What is the first step I need to take to start using it? 

We have a sandbox environment that is working perfect as the UI app. I fixed a lot of customizations that were broke and everything is working in Sandbox. SO now for Production transition should I use switch the environment (Sandbox to Production) or should I manually cerate a new app for Production and then export the customizations from sandbox. 

Thanks

  • Henry J. Profile Picture
    Henry J. 5,237 on at
    RE: Production transitioned to Unified Interface

    That's great to hear Ann!
    In case of issue, don't hesitate to also reach out to support https://admin.powerplatform.microsoft.com/support 

  • Ann2015 Profile Picture
    Ann2015 1,120 on at
    RE: Production transitioned to Unified Interface

    Thanks Henry. I was able to import and everything seems to be working now. Thanks for all the help!

  • Suggested answer
    Henry J. Profile Picture
    Henry J. 5,237 on at
    RE: Production transitioned to Unified Interface

    Hello Ann,

    It looks like you already had unmanaged customizations in production, which isn't recommended.
    It's important that you understand the concepts of managed vs unmanaged.
    You can read about it here: https://docs.microsoft.com/en-us/power-platform/alm/solution-concepts-alm

    Now that being said, if you want to keep your customizations as unmanaged in production, then you're free to consider deploying your solution as unmanaged.
    The thing is that you can't really rollback an unmanaged solution deployment (the customizations it contains are merged in the unmanaged layer, they can't really be "uninstalled" - in case they introduce issues).

    What I advise you to do is to do a backup of your production org prior to deploying anything.
    That way you have a rollback mechanism: https://docs.microsoft.com/en-us/power-platform/admin/backup-restore-environments

    If you're unsure about this, it might be best to get help from a consultant.

    Henry

  • Ann2015 Profile Picture
    Ann2015 1,120 on at
    RE: Production transitioned to Unified Interface

    Creating Managed Solution was recommended, so when I try to import a "Managed Solution" I get this error . Which solution should I create? Managed or Unmanaged? 

    One or more components in the solution already exist in your system as unmanaged components. Importing this solution will convert the components into managed components for this solution.
    Warning: Any customizations that your organization has made to these components will be lost.
    After the import operation is complete, managed solutions from other solution publishers will be unable to update these components.
    pastedimage1590515254119v1.png
  • Ann2015 Profile Picture
    Ann2015 1,120 on at
    RE: Production transitioned to Unified Interface

    Thank you Henry. I exported the solution and got some errors. Trying to figure it out.

    Thanks Much!

  • Suggested answer
    Henry J. Profile Picture
    Henry J. 5,237 on at
    RE: Production transitioned to Unified Interface

    The solution files should be exported and imported in the same place, https://make.powerapps.com/

    One you've exported your solution from sandbox, you can import it by switching to the production environment (at the top, in Power Apps).

    Henry

  • Ann2015 Profile Picture
    Ann2015 1,120 on at
    RE: Production transitioned to Unified Interface

    Thanks for the clarification. I was able to export the "sandbox" solution and have the file now.

    How and where should I import the file in Production? If I go to Production I see this message.

    This is a legacy app and might have features or customizations that aren’t supported in Unified Interface. For best results, create a model-driven app for Unified Interface.

    pastedimage1590502476253v1.png

  • Verified answer
    Henry J. Profile Picture
    Henry J. 5,237 on at
    RE: Production transitioned to Unified Interface

    No problem,

    In general, you should never customize your production environment directly.
    So you shouldn't need to create a new app in production.

    Instead, you should include the UI app that you've created in your sandbox in a solution that you need to deploy to production.
    That way, your customizations are first done in a sandbox, and then deployed to production when they're tested and ready.

    Henry

  • Ann2015 Profile Picture
    Ann2015 1,120 on at
    RE: Production transitioned to Unified Interface

    Thanks.

    But should I create a New Unified App for Production first ? because in the list of  "Published Apps" I don't see an Unified App for production.

    I have this article. Should I create an app first? Sorry for the confusion. 

    https://technologyblog.rsmus.com/microsoft-dynamics/dynamics-365-customer-engagement/transitioning-to-unified-interface/

  • Suggested answer
    Henry J. Profile Picture
    Henry J. 5,237 on at
    RE: Production transitioned to Unified Interface

    On top of the previously shared link on ALM best practice, you can learn more about creating and deploying solutions (that contain your customizations, for example your app or your forms), here: https://docs.microsoft.com/en-us/powerapps/developer/common-data-service/create-export-import-unmanaged-solution  

    I advise that you either use an existing publisher (not sure how you CRM was implemented) or to create a new one for your solution. You shouldn't use "Default publisher".
    Also, it is best practice to deploy your solutions as managed.

    Henry

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