I am trying to cancel this product reception, but the cancel button is disabled. then I try to modify it and leave it at zero so that it cancels itself.
but I get this error
mmmmm, ok
Hi Luis,
I don't think you can cancel a PO invoice. We had a thread around this topic some time back.
So to solve the problem, would I have to cancel the invoice and then cancel the receipt?
Hi Luis,
If an invoice is posted for any of these lines, or if they have been included in an invoice and matched (but the invoice is yet to be posted), you won't be able to cancel the product receipt.
Does that affect the cancellation of the reception?
I can see there is already posted invoice journal
that button is disabled
Hi Luis,
If you go to Product receipt lines, could you try clicking on "Unposted invoices" button and check if there are any invoices where this product receipt has been matched?
You can delete the line from this invoice and try cancelling the product receipt again.
there are no pending invoices
Hi Luis,
Could you check if there are any pending invoices for this purchase order? If yes, try deleting the pending invoice and check if the Cancel button is enabled for this product receipt.
André Arnaud de Cal...
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