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cancellation of reception

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Posted on by 350

I am trying to cancel this product reception, but the cancel button is disabled. pastedimage1651783635393v1.pngthen I try to modify it and leave it at zero so that it cancels itself. pastedimage1651783722685v2.pngbut I get this error  pastedimage1651783768988v3.png

  • Luis Pascual Profile Picture
    Luis Pascual 350 on at
    RE: cancellation of reception

    mmmmm, ok

  • Gunjan Bhattachayya Profile Picture
    Gunjan Bhattachayya 35,421 on at
    RE: cancellation of reception

    Hi Luis,

    I don't think you can cancel a PO invoice. We had a thread around this topic some time back.

  • Luis Pascual Profile Picture
    Luis Pascual 350 on at
    RE: cancellation of reception

    So to solve the problem, would I have to cancel the invoice and then cancel the receipt?

  • Gunjan Bhattachayya Profile Picture
    Gunjan Bhattachayya 35,421 on at
    RE: cancellation of reception

    Hi Luis,

    If an invoice is posted for any of these lines, or if they have been included in an invoice and matched (but the invoice is yet to be posted), you won't be able to cancel the product receipt.

  • Luis Pascual Profile Picture
    Luis Pascual 350 on at
    RE: cancellation of reception

    Does that affect the cancellation of the reception?

  • Krishna Pushpak Profile Picture
    Krishna Pushpak 265 on at
    RE: cancellation of reception

    I can see there is already posted invoice journal 

  • Luis Pascual Profile Picture
    Luis Pascual 350 on at
    RE: cancellation of reception

    pastedimage1652096112583v1.png that button is disabled

  • Gunjan Bhattachayya Profile Picture
    Gunjan Bhattachayya 35,421 on at
    RE: cancellation of reception

    Hi Luis,

    If you go to Product receipt lines, could you try clicking on "Unposted invoices" button and check if there are any invoices where this product receipt has been matched?

    pastedimage1651866382148v1.png

    You can delete the line from this invoice and try cancelling the product receipt again.

  • Luis Pascual Profile Picture
    Luis Pascual 350 on at
    RE: cancellation of reception

    pastedimage1651839476345v2.pngthere are no pending invoices

  • Gunjan Bhattachayya Profile Picture
    Gunjan Bhattachayya 35,421 on at
    RE: cancellation of reception

    Hi Luis,

    Could you check if there are any pending invoices for this purchase order? If yes, try deleting the pending invoice and check if the Cancel button is enabled for this product receipt.

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