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Dynamics 365 Email rich text box element path cannot be removed by xrmtinymce

Posted on by Microsoft Employee

Hi Team,

Help please. I just posted this on stackoverflow, but think this community would be the best for answering the question. 

https://stackoverflow.com/questions/48930870/dynamics-365-email-rich-text-box-element-path-cannot-be-removed-by-xrmtinymce

Please take a look and help. Greatly appreciated. 

*This post is locked for comments

  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Dynamics 365 Email rich text box element path cannot be removed by xrmtinymce

    Dynamics 365 email form uses CKEditor that comes out of the box. You can modify the Config.js for CKEditor and add the following line to hide the html tags at the footer:

    config.removePlugins = 'elementspath';

    Hope that helps.

  • Suggested answer
    Aric Levin Profile Picture
    Aric Levin 30,188 on at
    RE: Dynamics 365 Email rich text box element path cannot be removed by xrmtinymce

    Hi,

    The email editor that Dynamics 365 is using is not TinyMCE, but CKEditor.

    Check out at www.ckeditor.com.

    Saying that, what you are trying to do is not supported.

    Hope this helps.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Dynamics 365 Email rich text box element path cannot be removed by xrmtinymce

    Or is it MS built-in?

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