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Dynamics 365 Community / Forums / Microsoft Dynamics RMS (Archived) / MS Dynamic POS Error M...
Microsoft Dynamics RMS (Archived)

MS Dynamic POS Error Message

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Posted on by Ghazwan Idrees 65

Hi,

after finishing the installation of my MS Dynamic POS software, and while trying to start it after the activation, an error message were always appearing:

"An unrecoverable error occurred while attempting to start Point of Sale. the application must exit."

and then it ask to send an error report.

I am unable of using my software, anybody have an idea how to come over this problem.

regards

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I have the same question (0)
  • POSUser Profile Picture
    POSUser 20 on at

    I'm getting the same message. Installed on XP-SP2 machine.

    Is there a solution ?

    thnx

  • Ghazwan Idrees Profile Picture
    Ghazwan Idrees 65 on at
    For me changing computer time zone to somewhere between -12 and -1, solve the issue, it seems that there is either usage limitation or an issue in SQL settings. Hope this work with you. regards
  • avisnofsky Profile Picture
    avisnofsky 65 on at

    Hello,

    Sorry to bump an old topic, but I wonder if anyone has found a solution to this problem.  Switching the time zones does not work for me.  Thanks in advance.

  • Suggested answer
    Ghazwan Idrees Profile Picture
    Ghazwan Idrees 65 on at

    Hi, There,

    I would recommend doing a full system backup before trying this,

    1-Create a system restore point, name it POS troubleshooting.

    2-Change your computer name, then restart your system.

    3-Go to Control Panel- Administrative tools-computer management-users and groups-users then delete all users start with R# then go back to Groups and delete all groups start with R#,

    4-Restart your systems.

    5-Start your MS POS, before trying to log-in go to change connection, then in Computer name type in you new computer name from step 2.

    this should initiate new store wizard, it should automatically detect the created registry on your computer and reassign it to the new store.

    If that didn't do it you can easily restore your system to the restore point created in Step 1 "POS troubleshooting."

    awaiting for your feedback.

    regards

  • Ghazwan Idrees Profile Picture
    Ghazwan Idrees 65 on at

    Hi there,

    avisnofsky : any feedback ? Did this procedure resolve your issue ?

  • avisnofsky Profile Picture
    avisnofsky 65 on at

    Hello Ghazwan,

    I apologize, as I have been away from work.  I will try this ASAP and let you know my results.  Thank You so much for your suggestion.

  • Brian_DiFi Profile Picture
    Brian_DiFi 2,410 on at

    I'm getting this issue with a re-install.  I don't see that group on the local computer however.  

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