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Microsoft Dynamics CRM (Archived)

Error 404 while working offline (Outlook Client) with Dynamics CRM 4.0

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Posted on by 817

Hi,

I have Installed MsDyn CRM Outlook Client with Offline Access. I was able to work online with the client.

When I selected Go Offline button, the data got synchronized to the local database and now when I try to work on anything inside it, a 404 error is presented inside Outlook 2007.

System Setup

  • CRM Outlook Client v4.0.7333.3 with Update Rollup 11 installed.
  • Windows XP Pro
  • Outlook 2007

Complete Error:

Server Error in '/' Application. HTTP Error 404 - Not Found

URL which it tries to access:

http://localhost:2525/<organization_name>/_root/homepage.aspx?etc=<some_number>

Note: Everything works fine with the CRM server when we try to open in IE and even in Outlook when Online. The system on which I have installed the client does not have IIS installed.

Hope this information is enough to get a solution. 

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I have the same question (0)
  • Mohammad Atif Profile Picture
    on at

    Hi Piyush,

    When you are clicking on go offline button and it initiates the sync process have you checked into the Details tab that offline process is going fine or you are getting any error message there? If it is going file then are you able to access the CRM offline database from SSMS. if yes the user who is navigating offline and getting the error message is having what permission. If system admin then are you facing this issue with another user form another system. If no, then what is the third party components installed in that system where you are facing this issue.

    Thanks,

    Mohammad

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