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Hi
we have a number of business scenarios that require records to be in a particular state, for example a customer who has missed a payment date by > 60 days, customer who has missed a payment and amount > £500 etc. Depending on this state, the customer account should follow different user journeys.
We have customization in place for some of these flows and these would therefore be deemed a priority for future regression scenarios.
Question to you please - how can we automate such scenarios? RSAT would appear to be difficult, since we cannot create a repeatable test using same data each time (due to date/time dependency and need for precise outstanding balance figures). For manual tests, testers would plan to find qualifying records from prod data via queries - this itself is not a quick process!
Should we be thinking about UI scenarios here though - this seems like a big requirement for Wave upgrades but difficult to achieve?
If this sits lower down on a test pyramid ie at unit test / component test level, then how best to achieve this and guarantee a result for customer (again, Wave upgrades in mind)? Would ATL be the answer, and does a QA team typically pick this up or developers?
Regards
Dan
Thanks for the feedback, Dan. Please update the question once you have some more experiences and can update us if the suggestion provided is working for your scenarios.
Hi,
thanks for reply, I didn't think that Derived / Chain test cases with RSAT would work (due to time dependencies and need for accounts in a particular state) but André below has suggested using backdated invoices, which I need to investigate and might hopefully allow Derived tests to work. Thanks Dan
Hi Dan,
Using RSAT, you would be able to first insert backdated invoices. Probably, you have to update the values in the Excel files to be used for data entry or test if Excel formulas (calculate the date) are accepted. I haven't done the formulas myself before.
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André Arnaud de Cal...
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