
We too are experiencing this issue when trying to print our payroll checks. The pay period crosses the 2009/2010 year threshhold and gave us the same fits last year. And then we had to contact our support partner who was able to fix it. Today when this happened, we spent over four hours on the phone and in emails with our support partner and they've not been able to solve it. So, bottom line is, no payroll today.
We're running Dynamics SL 7.0 sp2 and the 2009 yeup has been run.
Has anyone encountered a FIX for this ?
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I have the same question (0)Our support partner was finally able to route out the problem - an active employee with a leading space in the primary key field was trashing things. When that employee record was marked as "Inactive", the check printing process was able to resume as anticipated. Whew!