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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / "Non-saved change...
Customer experience | Sales, Customer Insights,...
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"Non-saved changes" appears when opening a form and then not able to save them

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Posted on by Jonathan92 30

Hi everyone,

I have been facing a weird issue.

When I open a form, the notification is always set on "Non-saved changes". Even after clicking save in the ribbon, or save in the corner down-right, it keeps in displaying.

pastedimage1583314954843v1.png

The problem is that we can't avoid being alerted when leaving the form that changes have not been saved and if we want to leave the form with or without saving.

pastedimage1583315801295v3.png

I have been checking JS and nothing seems to cause the problem. 

More information, this problem occurs only on one entity: forms from other entities don't have it.

What could be the origin ?? All ideas are welcome

Thank you so much for your help !!!

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  • Verified answer
    Miguel Lourenco Profile Picture
    Miguel Lourenco on at
    RE: "Non-saved changes" appears when opening a form and then not able to save them

    Hi Jonathan,

    do you have any business rule? specially any to set the owner or team?

  • Suggested answer
    Jonathan92 Profile Picture
    Jonathan92 30 on at
    RE: "Non-saved changes" appears when opening a form and then not able to save them

    Right, it was a business rule, to set a field value in both case of the condition .

    Thanks

  • Miguel Lourenco Profile Picture
    Miguel Lourenco on at
    RE: "Non-saved changes" appears when opening a form and then not able to save them

    Hi Jonathan,

    If it was a business rule to set the owner you could add a step to check if the owner you want is already set. If it is then do nothing. If not, change.

    Regards,

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