Power Virtual Agents: Which is the functional difference between Gobal Variables and Custom Entities?

(0) Share

Report

Posted on by Joel D

355

Hi,

while talking about Power Virtual Agents there are two key components which come to mind: Custom Entities and Global Variables.

When should I use custom entities rather than global variables (and vice versa)?

For example, let's suppose that I'm developing several power virtual agents to deal with many products, and I need to store the model information so that it can be reused across all chatbots: is it correct to use global variable here, or should I opt for custom entities? Why?

Can you explain to me the crucial difference between the two, and possibly provide some examples with relevant scenarios?

All responses (1)

Answers (1)

Verified answer

Nya 29,060 on at

Like (1)

Report

RE: Power Virtual Agents: Which is the functional difference between Gobal Variables and Custom Entities?

Hi Joel,

It is recommended to post your issue to the forum of Power Virtual Agents for more help.
Here is the link:
Power Virtual Agents Community - Power Platform Community (microsoft.com)

Best Regards,
Nya