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Microsoft Dynamics CRM (Archived)

Voice of Customer - Clarifications

Posted on by 589

Hi All,

Any one can point me to pre-requisites for Voice of customer? We need to know what are the software, hardware and network url domain requirement.

We are trying to implement Dynamics 365 on-premises for a customer and planning to utilize voice of customer.

Can we host the survey in IIS and publish to external users? I tried to find such a document which i couldn't any such documents.

Any help to point to right direction.

*This post is locked for comments

  • Verified answer
    JukkaNiiranen Profile Picture
    JukkaNiiranen 2,600 on at
    RE: Voice of Customer - Clarifications

    For example, the official documentation on docs.microsoft.com states the following:

    "Voice of the Customer for Dynamics 365 is available with Microsoft Dynamics CRM Online 2016 Update and later."

  • Hari Narayanan Profile Picture
    Hari Narayanan 589 on at
    RE: Voice of Customer - Clarifications

    Hi,

    Thanks for the info. Can u let me know any links that i can provide to substantiate this statement.

  • Suggested answer
    JukkaNiiranen Profile Picture
    JukkaNiiranen 2,600 on at
    RE: Voice of Customer - Clarifications

    Voice of the Customer is not available for on-premises customers.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Voice of Customer - Clarifications

    Same question, here. Following for any update. Thanks for asking this question. Appreciate it so much!

  • Hari Narayanan Profile Picture
    Hari Narayanan 589 on at
    RE: Voice of Customer - Clarifications

    Is there any one using, or used Voice of customer (customer survey) in CRM 2016 or CRM 365 on premises?

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