My Account is not enabled for Customer Voice

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Posted on by EBMRay

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Hello,

We just purchased the D365 Customer Voice without selecting Dynamics 365 applications plan license.

After that, we installed the app in a Sandbox environment.

After the app was installed, we assigned the System Admin security role + Project Owner role for the user knowing that the Sys admin will already give us full permission.

When we tried to access customervoice.microsoft.com by signing in with the account that we gave access to, it is failing by saying "My account is not enabled for D365 Customer Voice" as follows:
7318.MicrosoftTeams_2D00_image.png

Could you please advise what is the issue?

Any help is greatly appreciated.

Thank you!

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CU20111838-0 2 on at

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My Account is not enabled for Customer Voice

Facing the same issue:
SergeiDrewWork 4 on at

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My Account is not enabled for Customer Voice

I too am experiencing this issue - How do you enable?

Any help is appreciated.
Engy Louis 19 on at

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My Account is not enabled for Customer Voice

me too i have the same issue , I’ve assigned both the System Admin and Project Owner roles to the user :(