BCR Error while deleting the additional line before posting on D365

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Posted on by Neelu K Bhojwani

I'm having error on D365 V10.0.11 while deleting extra lines OR unwanted lines on the BCR. System gives me error stating mark none and rejected and even after marking system still gives the same error. Please advice it should pretty simple to delete the unwanted line after selecting None or Rejected.

BCR - BANK CUSTOMER RECEIPT

Only transactions having payment status None or Rejected can be deleted

Br, Neelu K Bhojwani

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vinitgoyal2005 6,332 on at

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Hi Neelu,

What is BCR? Do you mind adding some screenshots of the error?

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Neelu K Bhojwani 94 on at

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BCR is Bank Customer receipt and DAX Error attached

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Valentina Dal Monico Microsoft Employee on at

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Hi Neelu,

which exact file are you importing? I can't find this BCR in GER nor in the standard files.

Could you please share the method of payment setup screenshot?

Thank you,

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Neelu K Bhojwani 94 on at

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Hello Vinit,

Any update on my issue.

Br, Neelu K Bhojwani

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Neelu K Bhojwani 94 on at

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Hello Valentina,

There is not issue with the setup. System is not allowing us to delete the unwanted line in the vouchers.

This is not an import function it is manually entering the Bank Customer Receipt on DAX 365.

BR, Neelu K Bhojwani

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Valentina Dal Monico Microsoft Employee on at

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Hi Neelu,

I understand you are creating a customer payment journal and entering some payment lines. Until this point, you are always able to delete those lines.

If then you generate payments, the system will change the status from "None" to "Sent" and to be able to delete that line, you will need to change back the status to None.

Remember to change the status to all those lines you want to delete.

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Neelu K Bhojwani 94 on at

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BCR-Error-090820.docx

Hello Valentina,

Even after quoting none or rejected we're unable to delete that particular line.

I've attached the screenshot.

Br, Neelu K Bhojwani

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Neelu K Bhojwani 94 on at

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Hello Valentina,

This issue has been resolved now.

Br, Neelu K Bhojwani

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