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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Retail Store Scale Uni...
Supply chain | Supply Chain Management, Commerce
Suggested Answer

Retail Store Scale Unit Error

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Posted on by Test 10

Hi All , 

Getting this error while installing RSSU for on premises Environment .

Microsoft.Dynamics.Commerce.Runtime.ConfigurationException: The available channel cannot be found in local database. Please make sure at least 1 retail channel is downloaded to this DB through AX.

i have found some trouble shoot sections available for ax 2012 but none of them work .

Thanks.

I have the same question (0)
  • Suggested answer
    Xusheng Profile Picture
    Xusheng on at

    Have you set the any channel to this RSSU channel DB? Please follow up below site to install it, hope this can help you.

    docs.microsoft.com/.../retail-store-scale-unit-configuration-installation

    If it still not working, please create a new service request to working with Retail support team for this issue.

  • Suggested answer
    Oksana Kovaliova Profile Picture
    Oksana Kovaliova 3,597 on at

    Hi,

    Did you run 9999 job (Retail > Data distribution) to populate channel database with data?

  • Mohd irfan mehdi Profile Picture
    Mohd irfan mehdi 956 on at

    Are you getting this error while installing RSSU on while activating mpos by using RSSU?

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