Supply chain | Supply Chain Management, Commerce

Retail Store Scale Unit Error

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Posted on by Test

Hi All ,

Getting this error while installing RSSU for on premises Environment .

Microsoft.Dynamics.Commerce.Runtime.ConfigurationException: The available channel cannot be found in local database. Please make sure at least 1 retail channel is downloaded to this DB through AX.

i have found some trouble shoot sections available for ax 2012 but none of them work .

Thanks.

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Mohd irfan mehdi 956 on at

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RE: Retail Store Scale Unit Error

Are you getting this error while installing RSSU on while activating mpos by using RSSU?
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Oksana Kovaliova 3,597 on at

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RE: Retail Store Scale Unit Error

Hi,

Did you run 9999 job (Retail > Data distribution) to populate channel database with data?
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Xusheng on at

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RE: Retail Store Scale Unit Error

Have you set the any channel to this RSSU channel DB? Please follow up below site to install it, hope this can help you.

docs.microsoft.com/.../retail-store-scale-unit-configuration-installation

If it still not working, please create a new service request to working with Retail support team for this issue.