Hey all,
For some reason, in our live environment of CRM the Fulfill Order button is not showing in the form. In a fresh test installation, it appears the button does exist and shows as expected. I have very limited experience using the Ribbon Workbench, but when I do view that entity within Ribbon Workbench, it does not show any Hide Actions for the Fulfill Order button. I'm not quite sure how to troubleshoot this one. We do integrate with Experlogix for price lists. I'm not sure if this integration reaches into the Order or not but I'd like to at least confirm I have things set up correctly before I reach out to them.
The only customization within the Order that I'm aware of is something I added to hide the Submit Order button until the Order is in our Accounting departments hands (just didn't want sales hitting the button). Here is the Xml. I appreciate any ideas on this one. This is an on-premise 2015 installation. We'll be upgrading to 2016 shortly if that will somehow help the issue.
<RibbonDiffXml>
<CustomActions>
<HideCustomAction HideActionId="pll.Mscrm.Form.salesorder.SubmitOrder.Hide" Location="Mscrm.Form.salesorder.SubmitOrder" />
<CustomAction Id="pll.salesorder.Button1.Button.CustomAction" Location="Mscrm.Form.salesorder.MainTab.Actions.Controls._children" Sequence="3">
<CommandUIDefinition>
<Button Alt="$Resources:Ribbon.Form.salesorder.MainTab.Actions.salesorder.SubmitOrder.ToolTip" Command="Mscrm.Form.salesorder.SubmitOrder" Id="pll.salesorder.Button1.Button" Image32by32="/_imgs/ribbon/SubmitOrder_32.png" Image16by16="/_imgs/ribbon/SubmitOrder_16.png" LabelText="$Resources:Ribbon.Form.salesorder.MainTab.Actions.salesorder.SubmitOrder" Sequence="3" TemplateAlias="o1" ToolTipTitle="$Resources:Mscrm_Form_salesorder_MainTab_Actions_SubmitOrder_ToolTipTitle" ToolTipDescription="$Resources:Mscrm_Form_salesorder_MainTab_Actions_SubmitOrder_ToolTipDescription" />
</CommandUIDefinition>
</CustomAction>
</CustomActions>
<Templates>
<RibbonTemplates Id="Mscrm.Templates"></RibbonTemplates>
</Templates>
<CommandDefinitions>
<CommandDefinition Id="Mscrm.Form.salesorder.SubmitOrder">
<EnableRules>
<EnableRule Id="Mscrm.FormStateExisting" />
<EnableRule Id="Mscrm.SalesorderIsActive" />
<EnableRule Id="Mscrm.NotOffline" />
<EnableRule Id="pll.salesorder.EnableSubmitOrder.EnableRule" />
</EnableRules>
<DisplayRules>
<DisplayRule Id="Mscrm.CanWritePrimary" />
<DisplayRule Id="Mscrm.IsBackOfficeInstalled" />
</DisplayRules>
<Actions>
<JavaScriptFunction FunctionName="processOrder" Library="/_static/sfa/salesorder/salesorder.js" />
</Actions>
</CommandDefinition>
</CommandDefinitions>
<RuleDefinitions>
<TabDisplayRules />
<DisplayRules>
<DisplayRule Id="Mscrm.CanWritePrimary">
<EntityPrivilegeRule PrivilegeType="Write" PrivilegeDepth="Basic" AppliesTo="PrimaryEntity" />
</DisplayRule>
<DisplayRule Id="Mscrm.IsBackOfficeInstalled">
<OrganizationSettingRule Setting="IsSOPIntegrationEnabled" />
</DisplayRule>
</DisplayRules>
<EnableRules>
<EnableRule Id="Mscrm.FormStateExisting">
<FormStateRule State="Existing" />
</EnableRule>
<EnableRule Id="Mscrm.NotOffline">
<CrmOfflineAccessStateRule State="Offline" InvertResult="true" />
</EnableRule>
<EnableRule Id="Mscrm.SalesorderIsActive">
<CustomRule FunctionName="isSalesorderActive" Library="/_static/SFA/salesorder/salesorder.js" />
</EnableRule>
<EnableRule Id="pll.salesorder.EnableSubmitOrder.EnableRule">
<ValueRule Field="new_finalaccountingsignature" Value="true" InvertResult="false" />
</EnableRule>
</EnableRules>
</RuleDefinitions>
<LocLabels />
</RibbonDiffXml>
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