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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / This transaction has b...
Finance | Project Operations, Human Resources, ...
Answered

This transaction has been marked for settlement by Sales Order XXXXX

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Posted on by SU-22040800-0 2,426

I am trying to settle an invoice that seems to be hard-linked to a Return Order.. Is there a way to break this link?

pastedimage1617190898749v1.png

  • David Penna Profile Picture
    David Penna 140 on at
    RE: This transaction has been marked for settlement by Sales Order XXXXX
    [quote user="James Solomon"]

    Hi MATTGUO

    Here are the screen shots of the solution i used:

    pastedimage1622643837079v3.png

    pastedimage1622643849673v4.png

    pastedimage1622643860843v5.png

    pastedimage1622643878109v6.png

    pastedimage1622643888832v7.png

    [/quote]

    James Solomon worked perfectly, thank you so much!!!!!  :-D

  • SU-22040800-0 Profile Picture
    SU-22040800-0 2,426 on at
    RE: This transaction has been marked for settlement by Sales Order XXXXX

    Hi MATTGUO

    Here are the screen shots of the solution i used:

    pastedimage1622643837079v3.png

    pastedimage1622643849673v4.png

    pastedimage1622643860843v5.png

    pastedimage1622643878109v6.png

    pastedimage1622643888832v7.png

  • David Penna Profile Picture
    David Penna 140 on at
    RE: This transaction has been marked for settlement by Sales Order XXXXX
    [quote user="James Solomon"]

    Hi MATTGUO - We removed the link in settled transactions, and were able to continue

    It is resolved.

    Thanks for the response.

    [/quote]

    Hi James Solomon where is the "link" and how did you remove it?  We have the same issue with a customer invoice transaction for which a return order has been created, but nothing has been returned yet.  On the Settle Transactions form, Settlement tab there is Settlement slider but I cannot move it.

    pastedimage1622586711252v2.png

    MATTGUO

  • Verified answer
    SU-22040800-0 Profile Picture
    SU-22040800-0 2,426 on at
    RE: This transaction has been marked for settlement by Sales Order XXXXX

    Hi MATTGUO - We removed the link in settled transactions, and were able to continue

    It is resolved.

    Thanks for the response.

  • MATTGUO Profile Picture
    MATTGUO 22,319 Moderator on at
    RE: This transaction has been marked for settlement by Sales Order XXXXX

    Hi James,

    Has this issue been resolved?

    Could you give more information about the operation on this invoice and sales order?

    Is it intercompany business?

    This log information is different from the general log i saw before.

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