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Exporting Insights from a marketing E-Mail as a csv.file

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Posted on by Microsoft Employee

Hi, I need to export insights from an E-Mail Campagne. I know that with this month (April 2020) there should be an update, that makes this possible:

https://docs.microsoft.com/en-us/dynamics365-release-plan/2020wave1/dynamics365-marketing/export-data-excel-further-analysis

But we're at end of April now and it's still not available for the public preview...

My question now:

  • Does anybody struggles with the same problem? If yes, did you find a solution?
  • And how is it possible to get early access to the coming update changes?
  • Elijah Stownton Profile Picture
    Elijah Stownton 192 on at
    RE: Exporting Insights from a marketing E-Mail as a csv.file

    You can export insights from an E-Mail Campagne to CSV with Skyvia app

  • cloflyMao Profile Picture
    cloflyMao 25,202 on at
    RE: Exporting Insights from a marketing E-Mail as a csv.file

    Only data of some of grids are supported to export.

    pastedimage1603703009219v1.png

  • ende_mans Profile Picture
    ende_mans 10 on at
    RE: Exporting Insights from a marketing E-Mail as a csv.file

    Yes, I've used that option. I thought there was a way to export "all" info from a sent email in one export. For instance, these figures:

    pastedimage1603702584630v1.png

  • cloflyMao Profile Picture
    cloflyMao 25,202 on at
    RE: Exporting Insights from a marketing E-Mail as a csv.file

    Now the feature that exporting insights data as csv file is in general availability.

    Please open any grid of insights(such as Delivery > Sent emails) and check whether there is an "export" button at top right.

  • ende_mans Profile Picture
    ende_mans 10 on at
    RE: Exporting Insights from a marketing E-Mail as a csv.file

    Hi

    I can't find that option in the advanced settings. What am I missing?

    pastedimage1603701913464v1.png

  • Suggested answer
    RE: Exporting Insights from a marketing E-Mail as a csv.file

    Hello,

    As Clofly has shared, you need to enable that preview feature as following:

    1. Access Marketing app

    2. Go to Settings

    3. Advanced Settings

    4. On "Feature switches" find "Interactions export" under Insights area, and toogle the option to "on":

    pastedimage1588010793300v1.png

  • cloflyMao Profile Picture
    cloflyMao 25,202 on at
    RE: Exporting Insights from a marketing E-Mail as a csv.file

    Hi tanyatjj,

    You should enable the feature manually in Settings > Advanced settings > Feature switches, by toggling the "export Insights data to csv" flip switch.

    pastedimage1588036292605v1.png

    Then the export button will appear on top right of Insights grid.

    Regards,

    Clofly

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