Share
Report
125Hello Everyone;
After much testing and researching I have found the eOne.Dynamics.GP.ExcelBuilder.Engine.dll’ is causing all of the machines at my client to take a couple of minutes after launching GP to enter their credentials
Attempting to click the user or password box results in GP looking like it is freezing up
After a minute or so they can log in without issue.
I found the issue is related to Smart List Builder and more specifically the dll file listed above.
Removal of SLB from the Dynamics.set file (leaving the dll behind) still results in a Slow login, then as expected an error pops up because the dll is present and the dictionary isnt, but this is a none issue.
Removal of the dll results in near instant launch and allowance for the user to enter credentials
Now, even if you give the users all the permissions possible through windows as far as groups and file security goes it doesn't help
But if you log in as the ACTUAL administrator the issue does not exist
Also; I ran ProcMon; for every account there are thousands more entries of activity captured by ProcMon than if the Administrator logs in (hundreds of thousands actually - too many to go through)
The client is currently on GP 10 with SP5 (most current version) installed
Any thoughts on this would be greatly appreciated as my testing has narrowed it down but not resolved it
Cheers All
Ian
*This post is locked for comments
All responses (
Answers (
