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Dynamics 365 Community / Forums / Microsoft Dynamics RMS (Archived) / RMS and Buypass Network
Microsoft Dynamics RMS (Archived)

RMS and Buypass Network

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Posted on by supermig 45

I am having quite a time finding help for my problem.  Hopefuly you guys can help.

First a little history.  I aquired a client running Quicksell with PC-charge.  They have since upgraded to RMS 1 and then 2.0.  Up until recently, they have been using NOVA as a processor through PC-Charge.  The store changed hands and a new merchant account was created through First Data Omaha.  That worked fine with all the software except it didn't autobatch, which was one of the client's requirements.  So, a merchant change was done again.  This time through the Buypass(Concord?) network.  I was able to successfully configure PC-Charge to work with Buypass no problem.  Transactions work fine.  Through RMS though, it does not work.  First of all, I don't even have a Buypass network option.  I assumed that I should use Concord but it didn't work.  I got a "invalid proccesso" error, which I assume means invalid processor.  I also tried FDC omaha. 

Anybody have any ideas?  Is RMS even compatible with buypass?

 

*This post is locked for comments

  • supermig Profile Picture
    supermig 45 on at
    Re: RMS and Buypass Network

    I called Buypass and First Data, they couldn't tell me squat.  All they could say was call your POS provider.

    Would love to initiate a merchant change again if I could get the sales rep to contact us.  Been trying to get a hold of him since Friday.

  • MatrixGuru Profile Picture
    MatrixGuru 40 on at
    Re: Re: Re: RMS and Buypass Network

    Because a simple phone call to Buypass, Inc. would garner the information that Buypass, Inc. is totally compatible with PC Charge......

     But totally incompatible with RMS.

    Time to switch merchant services again.

  • supermig Profile Picture
    supermig 45 on at
    Re: Re: RMS and Buypass Network

     The provider told me he was using Concord which is a supported platform.

     

    Thanks for your help though, why did you even bother to post?

  • MatrixGuru Profile Picture
    MatrixGuru 40 on at
    Re: RMS and Buypass Network

    I would have Googled the product before switching and you would have seen all the issues that are around!

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